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Invoices, renewals and payment

How invoices are issued, what the statuses mean and how renewals are handled.

About 3 min read

Invoices are issued by our billing system and appear under Billing in your dashboard. Statuses are Unpaid, Payment pending, Paid, Overdue and Cancelled. Your accepted quote and invoice show the applicable tax treatment.

Live domain checkout uses Stripe. Payment details are handled by the payment provider. Demo invoices are samples and do not record real payments.

Renewals

Check the renewal preference, expiry date and order status for each domain. Turning off a preference does not reverse an already completed renewal. Contact support about a pending renewal or billing issue.

Choose the Astra service for your project.

One team, three distinct offers. For a business website, visit Astra Web Dev. Hosting included in a Web Dev plan does not require an extra Cloud subscription. Accounts, billing and support follow the service you choose.

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